Shipping
Urvera ships orders using trusted courier partners. Shipping timelines depend on the product type and delivery location.
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Processing Time: Orders are processed after confirmation
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Delivery Time: May vary based on location and courier service
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Packaging: All items are securely packed to ensure safe delivery
Please note that delays caused by courier services, customs, or unforeseen circumstances are beyond our control.
Returns & Damages
We take great care in packing our products. However, if your order arrives damaged:
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Contact us within 48 hours of delivery
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Share clear photos of the damaged product and packaging
Returns or replacements are handled only in approved cases. Custom-made or personalized products are generally non-returnable unless damaged during transit.
